Connections help and support
We’ve brought together some tools and resources that we think will help you along your connections journey. As always, if there’s something you’re looking for that you can’t find on these pages, or you have a question about the connections process, then please contact us.
Contact Connections team
Our dedicated team of NESO Connections Contract Managers will be happy to guide you through the connections process and answer any of your questions.
Domestic and homeowners
We don’t connect directly to homes or other domestic properties. You can find out more about domestic connections here.
FAQs
See our bank of frequently asked questions. They’ve been put together by the people who answer your questions every day.
Glossary of terms
Browse our connections glossary of terms for descriptions and definition of acronyms, abbreviations and commonly used terms.
Use of System (UoS) and Virtual Lead Party (VLP)
If you want to use the National Electricity Transmission System (NETS) without being physically connected, then you’ll need to enter contractual terms and accede to the Connection and Use of…
Useful links
Connection and Use of System Code (CUSC)
The Connection and Use of System Code (CUSC) is the contractual framework for connecting to and using the National Electricity Transmission System (NETS).
Charging statements
Find out more about our charges and the methodologies behind them.