Customer Connection events
As the National Energy System Operator for Great Britain, NESO manages the connection and generation contracts that impact on the transmission system. We work closely with Transmission Owners (TOs) to support customer connections.
In this section, we’ve got everything you need to get involved with our connections in-person and online events.
Upcoming Connections Events
2 April: Customer Connections Seminar
Customers are invited to learn more about the wider Connections agenda with focus on upcoming reform. Join us for step by step walk throughs of the new customer journey, industry panel sessions, visit the Connections reform drop-in and network with operations, policy, digital, customer and change teams.
Previous Connections Events
To watch the webinars please click on the date below.
| Date | Event | Content |
|---|---|---|
|
05 March
|
Connections Reform existing projects protections webinar |
Protection clauses in CMP434 and CMP435
|
|
25 February
|
Compliance Seminar 2025 |
Compliance process, technical requirements and more
|
|
22 January
|
Reform Final Proposals Webinar |
Consultation responses, next steps - Find out more
|
|
20 January
|
Applications Pause Webinar |
Key changes and timelines - Find out more
|
Customer Connections Seminar
Customer Connections Seminar April 2025
Date: 2 April 2025
Location: Edinburgh EICC
Customers are invited to learn more about the wider Connections agenda with focus on upcoming reform. Join us for step by step walk throughs of the new customer journey, industry panel sessions, visit the Connections reform drop-in and network with operations, policy, digital, customer and change teams.
Customer Seminar November 2024
| Customer seminar slides | View the slides |
| Welcome, NESO update and Clean Power 2030 | Watch Video (25 mins) |
| Connections Reform with NESO, Ofgem and DESNZ | Watch Video (75 mins) |
| Reform Methodology | Watch Video (30 mins) |
| NESO, ENA and Networks panel | Watch Video (60 mins) |
Registration links and recordings of webinars hosted by connections will be posted here.
2024 Connections Forums
Monthly progress check and Q&A session for customers and stakeholders to engage with connections. Our focus is transparency as we deep dive into recent updates, key challenges, industry trends and the evolving work of our strategy, change delivery and operations teams.
| Date | Link | Topics covered | |
|---|---|---|---|
| Standing agenda items: connections by numbers, recent developments, Q&A | |||
| 12 March | Watch the recording | Two step offer update | |
| 16 April | Watch the recording | Two step offers, deep dive: reform TMO4+ | |
| 13 May | Watch the recording | Two step offers, deep dive: SP Energy Networks – accelerating connections | |
| 18 June | Watch the recording | Two step offers, deep dive: ENA – strategic connections group reforms delivery | |
| 16 July | Watch the recording | Compliance seminar recap, transitional arrangements, NGET – substation nodes | |
| 17 September | Watch the recording | Reform update, securities, Connections 360 walkthrough | |
| 15 October | Watch the recording | Technical limits, Clean Power 2030 | |
| 19 November | Watch the recording | Connections by numbers, Connections 360 | |
2024 Webinars
Monthly progress check and Q&A session for customers and stakeholders to engage with connections.
| Connections Reform Methodologies Deep Dive webinar – 14 November 2024 | Watch the webinar |
| Connections Portal Consultant Access Teach-in webinar - 23 October 2024 | Watch the webinar |
| Update 2 Connections and Clean Power 2030 alignment webinar - 16 October 2024 | Watch the webinar |
| Aligning Connections with Clean Power 2030 webinar - 7 October 2024 | Watch the webinar |
| Transitional Offer Arrangements Teach-in Webinar - 29 August 2024 | Watch the webinar |
| Connections Reform teach-in webinar - 20 May 2024 | Watch the webinar |
| Letter of Authority teach-in webinar - March 2024 | Watch the webinar |
Customer Seminars
Any slide decks will be uploaded here after the event.
Regional webinars
| North East (Including Lincolnshire and the Pennines) - 9 December 2024 | Watch webinar |
| East Anglia Webinar - 3 December 2024 | Watch webinar |
| Midlands and Mid-Wales Webinar - 27 November 2024 | Watch webinar |
| South-East (including London) and the South Coast Webinar - 19 November 2024 | Watch webinar |
| South Wales and the South-West Webinar - 13 November 2024 | Watch webinar |
| North West and North Wales Webinar - 9 October 2024 | Watch webinar |
| North East including Lincolnshire and the Pennines Webinar - 2 October 2024 | Watch webinar |
| East Anglia Webinar - 25 September 2024 | Watch webinar |
| South East and South Coast (including London) webinar – 11 September 2024 | Watch webinar |
| South Wales and the South-West – 4 September 2024 | Watch webinar |
| North west and north Wales webinar – 9 April 2024 | Watch webinar |
| North east including Lincolnshire and the Pennines webinar – 2 April 2024 | Watch webinar |
| East Anglia webinar – 28 March 2024 | Watch webinar |
| Midlands and mid-Wales webinar – 20 March 24 | Watch webinar |
| South east inc. London and south coast webinar – 12 March 24 | Watch webinar |
| South Wales and south west webinar – 5 March 24 | Watch webinar |
| East Anglia | Watch webinar |
| Midlands and mid-Wales | Watch webinar |
| North east including Lincolnshire and the Pennines | Watch webinar |
| North west and north Wales | Watch webinar |
| South Wales and the south west | Watch webinar |
Sign up to our newsletter
Customers and stakeholders can sign up to our monthly email covering news, reminders and recent developments on all things connections. Key topics including reform, the connections portal and how we’re innovating to support our customers.
More from Connections
FAQs
Got a question? See our bank of frequently asked questions.
Contact the Connections team
Our dedicated team of NESO Connection Contract Managers will be happy to guide you through the connections process and answer your questions.
Looking for domestic Connections?
We don’t connect directly to homes or other domestic properties. You can find out more about domestic connections here.