Contact & Support
We aim to respond to all queries within 24 hours or inform you of the next steps we’ll take within five days of receiving the query.
Please contact our Capacity Market Agreement Management Team who will be happy to assist you with a query in relation to any of the below:
- Capacity Agreement Notices (CAN's)
- CAPEX
- CMU Transfers
- Component Updates
- Connection Agreements
- Construction Reports
- Demand Side Response (DSR)
- Emissions Milestones
- Extended Years Criteria
- Financial Commitment Milestone (FCM)
- Location Changes
- Substantial Completion Milestone (SCM)
- Satisfactory Performance Days (SPD's)
- Security Interest
- Secondary Trade Execution
- Terminations
01926 655300 Option 2
Please contact our Capacity Market Prequalification Team who will be happy to assist you with a query in relation to any of the below:
- Company Registration
- Company and User Management
- Credit Cover
- Emissions Milestones
- Prequalification guidance / applications / submissions
- Prequalification emissions requirements
- Price Maker / Taker Memorandum
- Planning Consent
- Secondary Trading – Entrant application and Trades
- Tier 1 Disputes
01926 655300 Option 1
If you have a query in relation to Contracts for Difference, please contact our Capacity Market CfD Team who will be happy to assist you further:
01926 655300 Option 3
If you have a query in relation to auctions, please contact our Capacity Market Auction Team who will be happy to assist you further:
01926 655300